Every shift delivered. Every claim paid.
CompanionAxis runs your organisation on one platform, from referral and rostering to progress notes, compliance and NDIS claims. Workers record the shift once, and it flows through to the timesheet, the invoice and the bulk claim.
Free for 14 days, with rostering, the support worker app, progress notes and NDIS invoicing. Set it up yourself online.
Why providers switch to CompanionAxis.
Fewer missed claims, less admin, and a clear view of every shift.
Every shift gets claimed
A completed shift becomes an invoice line at the right Support Catalogue item and price, so delivered supports stop going unbilled.
Bulk claims that pass first time
Each line is checked against the participant’s plan, budget and the NDIS Pricing Schedule before the file goes to the NDIA.
See your operation right now
Unfilled shifts, late check-ins, open incidents and plan budgets running low, live instead of in next month’s report.
Coordinators off the phone
Workers see shifts, notes and participant details in the app, so fewer calls, texts and paper timesheets.
Audit-ready every day. The NDIS Practice Standards and the Privacy Act, handled in your daily work.
Built for the Australian Privacy Principles
CompanionAxis handles participant and worker information on your behalf as a service provider, under a data processing agreement, with data hosted in Australia. You stay in control of your participants’ information; we give you the tools to show how it is collected, used and protected under the Australian Privacy Principles and the Notifiable Data Breaches scheme.
- Consent, service agreements and signed forms kept with the participant record
- Role-based access, so support workers see only the participants and records their shifts need
- Audit log of who viewed, created, changed or exported a record, and when
- Participant and worker data hosted in Australia
- Prompt notice to you of any incident affecting your data, to support your Notifiable Data Breaches assessment
- ISO 27001 and SOC 2 certificationSoon
Evidence for the NDIS Commission
CompanionAxis is software, not a registered NDIS provider. It helps your organisation run supports the way the NDIS Practice Standards expect and keeps the evidence your auditor and the NDIS Quality and Safeguards Commission will ask for: incidents, restrictive practices, worker screening, complaints and risk.
- Practice Standards evidence mapped to the records your team already keeps
- Reportable incidents flagged, with the 24-hour and 5-business-day notification timeframes tracked
- Regulated restrictive practices recorded against the authorisation and behaviour support plan, ready for monthly reporting
- Worker Screening Checks, WWCC and qualifications tracked, with expiry alerts before rostering
- Complaints, risk register and medication records kept with a full audit trail
- Direct verification of Worker Screening ChecksSoon
Everyone around the participant, on one record.
Support coordinators, plan managers, therapists and families all shape a participant’s supports. CompanionAxis keeps them working from the same plan and goals as your team, with consent controlling what each one sees.
- Partners work on the same record
Give a support coordinator, plan manager or therapist their own login, and they see the participant’s plan, goals and updates without email chains.
- Participant information shared safely
Each partner sees only what consent and their role allow, and every entry is recorded against their name.
- Families kept in the loopSoon
Share shift notes, rosters and goal progress with a participant’s family or nominee through their own portal.
Every part of your organisation, one system. Switch on what you need. Add the rest without migrating.
Tap an area to see what runs there, or browse every module.
Where every participant relationship starts, and where the record is created.
Participant recordsReferrals, intake, participant recordsQuotes and service agreementsQuotes to signed service agreementsNDIS plans and budgetsPlan budgets, burn-down, overspend alertsLearn moreWhere every participant relationship starts, and where the record is created.
Participant recordsReferrals, intake, participant recordsQuotes and service agreementsQuotes to signed service agreementsNDIS plans and budgetsPlan budgets, burn-down, overspend alertsLearn moreThe right worker on every shift, at a cost you can see.
Rostering and schedulingRosters, open shifts, worker matchingTimesheets and payrollSCHADS-aware timesheets, payroll exportMessaging and notificationsMessages, broadcasts and shift remindersLearn moreSIL and SDA homes, with medication, health and behaviour support on every shift.
SIL and accommodationSIL houses, rosters of care, vacanciesMedicationeMAR, PRN and medication auditsHealth supportsCharts, mealtimes and nursing oversightBehaviour supportBSPs and restrictive practicesLearn moreWorkers check in, follow the plan and write the note on their phone.
Support worker appShifts, check-in, notes, on mobileProgress notesShift notes tied to goalsLearn moreFamilies, coordinators and therapists see what they need.
Participant and family portalSoon · Q2 2027Participant and family accessConnected care networkThe participant’s whole team, with consentLearn moreEvery delivered shift invoiced and claimed at the right price.
Invoicing and billingInvoices built from completed shiftsNDIS claims and remittanceBulk claims, validation and remittancePlan managementSoon · Q3 2027Invoices, claims and participant statementsLearn moreIncidents, risks and audits handled as part of the day.
IncidentsIncidents, reportables and complaintsCompliance hubPractice Standards, risks, policies, auditsFormsForms, consents and e-signaturesLearn moreRecruit, onboard and keep every worker cleared to work.
Recruitment and onboardingJob ads to rostered support workersWorker screening and credentialsScreening checks and credential expiriesLearn moreCare plans, goals, behaviour support and health, owned by your practice leads.
Care plans and goalsCare plans, goals, outcome trackingBehaviour supportBSPs and restrictive practicesHealth supportsCharts, mealtimes and nursing oversightLearn moreUtilisation, margin and risk across the organisation, live.
Reports and analyticsUtilisation, margin, workforce and incidentsAxis AISoon · Q2 2027Drafts the paperwork, you approve itLearn moreThe foundation every team works on.
Cloud and multi-siteRegions, branches, houses, one recordIntegrationsNDIA claims, accounting and payrollSecurity and privacyAccess control, encryption, Australian hostingLearn moreBuilt for every kind of NDIS provider. Configured to how yours already works.
“[Quote from a SIL operations manager about rosters of care, sleepovers and claiming across houses.]”[Name] · [Role], [Provider]SIL and SDA providers: how CompanionAxis fits →
“[Quote from an in-home support director about filling shifts faster and getting paid for every visit.]”[Name] · [Role], [Provider]In-home and community support: how CompanionAxis fits →
“[Quote from a support coordinator about tracking plan budgets and billable hours in one place.]”[Name] · [Role], [Provider]Support coordination: how CompanionAxis fits →
“[Quote from an allied health practice owner about goal-linked notes, reports and NDIS invoicing.]”[Name] · [Role], [Provider]Allied health and therapy: how CompanionAxis fits →
Bulk claims that go out clean, and get paid.
Every line is checked against the participant’s plan, service agreement, the NDIS Support Catalogue and the NDIS Pricing Schedule before the bulk payment request file is built, so fewer lines come back rejected.
How NDIS claiming works →- 01Completed, approved shifts become invoice lines at the right support item.
- 02Each line is checked against the plan dates, service agreement, budget and the NDIS Pricing Schedule.
- 03The bulk payment request file is built for upload to the my NDIS provider portal.
- 04Remittance is matched back to each invoice, and rejected lines are corrected and resubmitted.
Everything the shift needs, on the worker’s phone.
Workers see their shifts and the participant’s care plan and risks before they arrive, check in by GPS, record medication as each dose falls due and write the shift note before they leave. Coordinators see it all as it happens.
- GPS check-in and check-out with a geofence
- Care plan, risks and behaviour strategies at a glance
- Shift notes, incidents and eMAR in one app