Bill every hour you deliver, at the right price
Invoices built from completed shifts and priced against the current NDIS Pricing Schedule.
You stop rebuilding invoices from timesheets and spreadsheets. When a shift is completed, CompanionAxis already knows the participant, the support item, the times worked, the travel and the funding source, so the invoice line is priced, checked against the price limit and sent to the right payer.
Free for 14 days, with rostering, the support worker app, progress notes and NDIS invoicing. Set it up yourself online.
What changes for you
No delivered support left unbilled
Every completed shift, travel claim and short-notice cancellation becomes an invoice line, so revenue doesn’t depend on someone remembering to add it.
Prices that pass the price limit
Support items are priced from the current NDIS Pricing Schedule and Support Catalogue and checked against the price limit before anything is sent, so lines aren’t rejected or written down later.
Invoice runs in minutes, not days
Select a period, review the exceptions and send, so finance spends its time on the lines that need judgment rather than keying the rest.
From completed shift to paid invoice
- Step 1Shift completed
The support worker checks out and submits the shift note; the coordinator approves the timesheet.
- Step 2Lines priced
Support items, rates, loadings, travel and cancellations are priced from the NDIS Pricing Schedule in force on the day.
- Step 3Exceptions reviewed
Lines over the price limit, outside the service agreement or beyond the plan budget are flagged for finance to fix.
- Step 4Invoices sent
Each funding source gets the right output: bulk claim, plan manager email, participant invoice or private invoice.
- Step 5Payments reconciled
Payments and remittances are recorded and synced to Xero, MYOB or QuickBooks.
See it in the app a closer look at the screens your team uses every day.
The rate comes from the shift, not from memory
CompanionAxis reads when the shift ran, where the participant lives and which support item the service agreement covers, then applies the matching rate from the NDIS Pricing Schedule and Support Catalogue in force that day. A Saturday sleepover in a very remote area and a weekday community access shift are priced correctly without anyone looking up the Support Catalogue.
- Pricing Schedule chosen by date of service, including mid-year changes
- Weekend, public holiday and night rates from actual times
- MMM loadings from the participant’s address
- Price-limit check on every line
What’s included
10 features
- Invoices from completed shiftsApproved shifts and timesheets become invoice lines with the participant, support item, date, start and finish times and worker already filled in.
- Support items auto-pricedEach line takes its rate from the NDIS Pricing Schedule and Support Catalogue in force on the date of service, with a price-limit check on every line. Annual Pricing Review changes and mid-year price changes, such as those from 1 December 2026, apply by service date. From 1 January 2027, lines are checked against the limit for your registration status.
- Time-of-day, weekend and public holiday ratesDaytime, evening, night, Saturday, Sunday and public holiday support items are selected from when the shift actually ran, including shifts that cross midnight.
- Remote and very remote loadingsParticipants in MMM remote and very remote areas get the loaded price limits automatically, based on the address on their record.
- Provider travel and non-labour costsWorker travel time and kilometres, activity-based transport and non-labour costs are claimed against the right support item under the current NDIS Pricing Schedule rules.
- Short-notice cancellationsCancellations that qualify under the current NDIS Pricing Schedule rules are billed as cancellation lines, and those that don’t are left off, with the reason recorded.
- Group and ratio support apportioningGroup activities and shared supports are split across participants by ratio, so each participant is billed only their share of worker time.
- Invoicing by funding sourceNDIA-managed lines go to the bulk claim, plan-managed invoices are emailed to the plan manager, self-managed invoices go to the participant or nominee, and private clients are invoiced directly.
- Payment plans and statementsSet up payment plans for private and self-managed balances, record payments and send statements showing invoices, payments and what is still owed.
- Sync to Xero, MYOB and QuickBooksInvoices, customers and payments sync to your accounting system, so your ledger matches CompanionAxis without double entry.
Works with the rest of CompanionAxis
Approved timesheets are the source of every invoice line, so pay and billing come from the same hours.
Explore Timesheets and payroll →NDIA-managed invoice lines flow straight into the bulk payment request file, with no re-keying.
Explore NDIS claims and remittance →Each invoice draws down the participant’s plan budget by support category, so remaining funds are always current.
Explore NDIS plans and budgets →Questions buyers ask
What happens when NDIS prices change?
Each NDIS Pricing Schedule and Support Catalogue is loaded as a separate version with its start date, whether it comes from the Annual Pricing Review on 1 July or a mid-year change such as the 1 December 2026 increases linked to SCHADS wage rises. Shifts are priced by service date, so back-dated invoices stay correct.
Does differentiated pricing affect our invoices?
From 1 January 2027, unregistered providers have lower price limits for Social, Community and Civic Participation supports. CompanionAxis checks each line against the limit that applies to your registration status on the date of service.
Can we invoice plan-managed and self-managed participants differently?
Yes. The funding source on the participant’s plan decides where the invoice goes: plan-managed invoices are emailed to the plan manager, self-managed invoices to the participant or nominee, and NDIA-managed lines go to the bulk claim.
Which accounting systems do you connect to?
Xero, MYOB and QuickBooks. Invoices, customers and payments sync across so your accounts reflect what was billed in CompanionAxis.