Blog

Notes on running an NDIS provider well

Rostering, claims, compliance and safeguarding — practical, short and specific to how NDIS providers work.

Quality and compliance · 11 min read

Preparing for an NDIS Practice Standards audit without the scramble

What auditors ask to see, where providers usually come up short, and how to keep evidence ready all year instead of the month before.

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Sector and policy · 27 Oct 2026

Differentiated pricing from 1 January 2027: what registered providers need to know

Unregistered providers will face lower price limits for Social, Community and Civic Participation supports. What changes in the NDIS Pricing Schedule, and what to check in your price lists.

Coming soon
Rostering and payroll · 6 Oct 2026

SCHADS sleepovers, active nights and broken shifts, explained

How the SCHADS Award treats overnight and split work, why getting it right on the roster saves payroll corrections later, and what the 1 December 2026 Schedule E wage rises and Payday Super change.

Coming soon
Billing and claims · 22 Sep 2026

Cutting NDIS claim rejections: the checks to run before you upload

Most rejected payment requests come from a handful of causes. Catch them in your own system before the bulk file reaches the NDIA.

Coming soon
Quality and compliance · 8 Sep 2026

Getting reportable incidents to the NDIS Commission on time

The 24-hour and 5-business-day notification windows, who needs to know what, and how to make sure a night-shift incident doesn’t sit unread.

Coming soon
Sector and policy · 11 Aug 2026

Preparing for Support at Home as an NDIS provider

Support at Home started on 1 November 2025. What disability providers moving into aged care should look at first: registration, pricing, care management and systems.

Coming soon
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