Bill every coordination hour and keep plan reviews on track
Case notes, billable time, providers and budgets around each participant.
You record time as you work and see every participant’s plan in one caseload. Case notes carry billable time, budgets show utilisation across providers, and plan end dates surface weeks ahead, so review reports go to the NDIA on time.
Free for 14 days, with rostering, the support worker app, progress notes and NDIS invoicing. Set it up yourself online.
What changes for you
No unbilled coordination time
Calls, emails and meetings logged as case notes with billable time, so every hour reaches the invoice.
Plan reviews never surprise you
Plan end dates and review tasks surface across your caseload weeks ahead, so reports are written in time.
One view of the participant’s providers
Providers, service bookings and utilisation sit with the participant, so you see where supports are not being delivered.
What it looks like day to day the people, places and moments this is built for.
What gets in the way today
Short calls and emails are never logged, and coordination hours quietly go unbilled.
Reviews and reassessments creep up when dates live in personal calendars.
Service agreements, quotes and reports from providers arrive by email and are hard to find later.
Your caseload, under control every morning
- Plan end dates for the coming months in one list
- Billable time totalled before the invoice run
- Underspent budgets flagged by participant and category
- Provider updates filed with the participant, not in the inbox
- Review reports started from case notes and goals
Recommended modules Switch on what you need now. Add the rest later without migrating.
Referrals, intake, participant records
Explore →Shift notes tied to goals
Explore →Plan budgets, burn-down, overspend alerts
Explore →Care plans, goals, outcome tracking
Explore →Invoices built from completed shifts
Explore →Bulk claims, validation and remittance
Explore →The participant’s whole team, with consent
Explore →Questions buyers ask
Is there a free trial for support coordinators?
Yes. Support coordination organisations can start a 14-day free trial without a credit card and set up their caseload themselves.
Can participants’ other providers see our notes?
Only if you share them. The connected care network lets you invite other organisations to a participant’s record with access you control, and every entry carries the author’s name and organisation.