Aged care — Support at Home

Deliver Support at Home on the system you already use

A Support at Home configuration of CompanionAxis is coming soon.

Support at Home started on 1 November 2025. Providers that deliver both NDIS and aged care services at home will roster, document and bill Support at Home clients from the same platform, with client budgets and claiming through the Services Australia APIs configured for the program.

Book a demo Start free trial

Free for 14 days, with rostering, the support worker app, progress notes and NDIS invoicing. Set it up yourself online.

SoonThis setup is in development. Join early access →

Aged care — Support at Home: a real moment of support in this setting, people at the centre; candid, natural light

Home care client budget with services delivered this quarter

What it will change for you

One system for NDIS and aged care

Workers will see NDIS participants and aged care clients on the same roster and app.

Client budgets kept current

Each service will draw down the client’s quarterly budget as it is delivered, so balances and contributions are always known.

Records for aged care audits

Notes, incidents and care plans will be kept for audit under the aged care quality standards.

What it looks like day to day the people, places and moments this is built for.

Aged care — Support at Home: One system for NDIS and aged care. Candid photo of the people involved, in their real setting

Aged care — Support at Home: Client budgets kept current. Candid photo of the people involved, in their real setting

Aged care — Support at Home: Records for aged care audits. Candid photo of the people involved, in their real setting

The problem

What gets in the way today

Two systems for one workforce

Running aged care on a separate system means double rostering and double timesheets.

A new program to absorb

Support at Home brought new budgets, contributions and claiming that older systems were not built for.

Families want visibility

Clients and families expect to see services and spending.

How CompanionAxis gets you there

Shared rostering

Aged care visits will be rostered alongside NDIS shifts, with the same worker app.

Rostering and scheduling →

Client budgets

Quarterly budgets and client contributions will be tracked by service type.

NDIS plans and budgets →

Care plans

Assessments, care plans and goals will be kept per client.

Care plans and goals →

Claims through Services Australia

Delivered services will be claimed through the Services Australia APIs, with client statements produced from the same visits.

Invoicing and billing →

Incidents

Incidents will be recorded and managed with the same workflow your team uses for NDIS.

Incidents →

Family access

Clients and families will see services and budgets in the family portal.

Participant and family portal →

Day to day

What will change in your daily work

One roster across NDIS and aged care
Client budgets updated as services are delivered
Claims and statements produced without spreadsheets
Incidents managed in one workflow

A Aged care — Support at Home team leader starting the day with a colleague, phone and notes in hand; candid, morning light

Recommended modules Switch on what you need now. Add the rest later without migrating.

Weekly roster board with support workers down the side, colour-coded shifts by participant, two open shifts flagged and a cost preview panel showing ordinary, penalty and sleepover hours

Rostering and scheduling

Rosters, open shifts, worker matching

Explore →

Plan budget view for one participant: Core, Capacity Building and Capital categories with allocated, spent, rostered and remaining amounts, and a burn-down chart projecting the end date

NDIS plans and budgets

Plan budgets, burn-down, overspend alerts

Explore →

Care plan with three goals linked to NDIS plan goals, each with strategies, a progress trend from shift notes and the next review date

Care plans and goals

Care plans, goals, outcome tracking

Explore →

Invoice run screen listing completed shifts by participant, each priced by support item with a price-limit check

Invoicing and billing

Invoices built from completed shifts

Explore →

Incident register showing open incidents with severity, reportable status and a countdown to the notification deadline

Incidents

Incidents, reportables and complaints

Explore →

Family portal on a phone showing next week’s shifts with worker photos, a shared update from a support worker and a budget summary

Participant and family portal Soon

Participant and family access

Explore →

Questions buyers ask

When will Support at Home be supported?

It is in development. Join early access to help shape the configuration and pilot it with us.

Can we use CompanionAxis for our NDIS services now?

Yes. NDIS services are fully supported today, and Support at Home will be added to the same account when it launches.

More by provider type

SIL and SDA providers In-home and community support Support coordination Plan managers Allied health and therapy Positive behaviour support practitioners

Provider director and coordinator smiling in a meeting room after go-live, laptop open on the table between them

See CompanionAxis set up for aged care — support at home.

A 30-minute walkthrough set up around your services, your rostering and how you claim from the NDIS. No obligation.

Start your 14-day free trial Book a demo See pricing →