For support workers

Know where you are going and finish your notes on shift

Your shifts, the participant’s plan, notes and medication in one app.

You start each shift knowing the participant and leave with the paperwork done. The app shows your roster and the participant’s care plan and alerts, and lets you check in, write shift notes, sign medication and report incidents.

Book a demo Start free trial

Free for 14 days, with rostering, the support worker app, progress notes and NDIS invoicing. Set it up yourself online.

Support workers: a real moment of support in this setting, people at the centre; candid, natural light

Support worker app with today’s shifts and a shift note

What changes for you

Everything for the shift on your phone

Address, care plan, behaviour support strategies and medication for the participant are open before you arrive.

Notes done before you leave

Shift notes with prompts and quick picks, so you are not writing them at home.

Paid for what you worked

Check-in, check-out, travel and sleepover disturbances recorded on shift, so your timesheet matches what you did.

What it looks like day to day the people, places and moments this is built for.

Support workers: Everything for the shift on your phone. Candid photo of the people involved, in their real setting

Support workers: Notes done before you leave. Candid photo of the people involved, in their real setting

Support workers: Paid for what you worked. Candid photo of the people involved, in their real setting

The problem

What gets in the way today

Shift details by text message

Addresses, times and care information arrive in scattered messages.

Paper notes after hours

Notes and timesheets are filled in at the end of the day from memory.

Pay errors

Travel, overtime and disturbances are missed when timesheets are written by hand.

How CompanionAxis gets you there

My roster

Upcoming shifts, open shifts to pick up, availability and leave requests in one app.

Support worker app →

Check-in and out

GPS check-in and out, with directions to the participant’s home.

Support worker app →

Shift notes

Progress notes with prompts against the participant’s goals, finished before you leave.

Progress notes →

Medication

Scheduled and PRN medication signed on the eMAR, with reminders for doses due.

Medication →

Incident reporting

Report an incident from the shift in a few steps, with the team leader alerted straight away.

Incidents →

My credentials

Upload certificates and see what is about to expire.

Worker screening and credentials →

Patchy signalSoon

Check in and out where coverage drops, and save notes as drafts that sync when you reconnect.

Support worker app →

Day to day

Shifts that end when the shift ends

Shift details in the app, not text messages
Notes finished on shift
Medication signed as it is given
Incidents reported before you leave
Pay matched to your check-ins

A Support workers team leader starting the day with a colleague, phone and notes in hand; candid, morning light

Recommended modules Switch on what you need now. Add the rest later without migrating.

Support worker’s phone showing today’s shift card with participant photo, address, shift instructions, a Check in button and a geofence map pin

Support worker app

Shifts, check-in, notes, on mobile

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Progress note on the support worker app with goal tags, mandatory fields, a photo attachment and a submit button

Progress notes

Shift notes tied to goals

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eMAR on the support worker app showing due, given and missed doses for a participant across the day

Medication

eMAR, PRN and medication audits

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Incident register showing open incidents with severity, reportable status and a countdown to the notification deadline

Incidents

Incidents, reportables and complaints

Explore →

Credentials matrix with workers as rows and checks as columns, colour-coded by current, expiring and expired

Worker screening and credentials

Screening checks and credential expiries

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Questions buyers ask

Does the app work on any phone?

Yes. The support worker app runs on iOS and Android phones. Support for areas with patchy signal is coming soon.

Can I see a participant’s full record?

You see what your role allows and what you need for the shift, such as the care plan, alerts, medication and recent notes.

More by role

Owners and directors Rostering and operations coordinators Finance and billing Quality and compliance managers Team leaders and house managers

Provider director and coordinator smiling in a meeting room after go-live, laptop open on the table between them

See CompanionAxis set up for support workers.

A 30-minute walkthrough set up around your services, your rostering and how you claim from the NDIS. No obligation.

Start your 14-day free trial Book a demo See pricing →