Reports, analytics and messaging · RP-004

Utilisation: rostered versus funded hours by participant

Compare what is rostered against what each participant's NDIS plan funds, so you can change the roster before a budget runs out or goes unused. Funding is tracked in dollars by support category, with rostered (not yet delivered) supports counted against it.

Before you begin

  • Your role can view budgets (funding.budgets.view), for example Rostering coordinator, Operations manager or Finance.
  • Each participant has a current NDIS plan with budgets entered.

See utilisation across all participants

  1. Go to People → NDIS plans and budgets.
  2. Read the tiles at the top: NDIS funding under management (with spent and rostered amounts), Forecast unspent at plan end, Budgets forecast to overspend and Plans ending in 90 days.
  3. Stay on the Utilisation tab to see Utilisation by support category: spent, rostered and remaining for each category.
  4. Open All budgets for every budget line with Allocated, Spent, Rostered and Forecast at end.

Check one participant’s forecast against the roster

  1. Select the Burn-down and forecast tab and choose the participant in Choose a participant.
  2. Read the chart: actual remaining balance to today, the forecast to plan end on the current run rate and an even-pace line for reference.
  3. Look for Roster exceeds budget or Forecast overspend on a budget line: it means rostered shifts already cost more than is left.
  4. Use Roster what-if to try more or fewer hours per week and see the forecast change straight away.
  5. Select Ask rostering to apply to send the change to rostering for approval, or Reset to clear it.

Act on overspend and under-use alerts

  1. Open the Overspend alerts tab. A budget appears when spent and rostered pass 85%, or the forecast shows an overspend.
  2. Select Notify on an alert to tell the coordinators about it.
  3. Use Adjust roster to go to the roster and change upcoming shifts.
  4. Check the pace badge on each line: Ahead of plan, On track or Under-using.

Report on it

  1. Go to Insights → Report library and open Budgets for spend against budgets by support category as at today, with budgets at risk.
  2. Open Utilisation for delivered against rostered hours by team, home or day (this report is about staffing, not funding).
  3. Export or schedule either report as described in Exporting reports to Excel, CSV and PDF.

Tips

  • Budgets reset each plan: unspent funds do not roll over, so watch Under-using as closely as overspend.
  • Shifts rostered but not yet delivered count as committed, so the forecast moves as soon as you change the roster.

If something goes wrong

A participant is missing from the page

Only participants with an active, on-hold or intake status and a plan end date are listed. Add the plan dates on their record.

No alert yet for a budget that looks at risk

Alerts are raised when the forecast is recalculated. Check again after the next recalculation, or use Notify from the forecast.

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