Pricing

One price per staff user, whatever your participant numbers

You pay for the staff who log in each month, never for the participants you support, so growth in your caseload doesn’t grow your software bill. Prices in AUD per active staff user per month, excluding GST.

For in-home and community support, allied health, behaviour support and support coordination: try CompanionAxis free for 14 days, with rostering, the support worker app, progress notes and NDIS invoicing.Start free trial →
Starter

Roster, record and invoice from day one as a sole trader or small team

A$10
per active staff user / month 
  • Participant records, NDIS plans and budgets
  • Rostering with the support worker app and GPS check-in/out
  • Progress notes and incident reporting
  • Invoicing and NDIS bulk payment request files
  • Service agreements and e-signatures
  • Xero, MYOB and QuickBooks connections
  • Unlimited participants
SupportStandard · 8 business hoursStart your 14-day free trial

Free for 14 days. Set it up yourself, or talk to us

Premium

Run SIL houses, clinical supports and multiple sites with full safeguarding

A$26
per active staff user / month 
  • Everything in Professional
  • SIL houses, Rosters of Care, sleepovers and vacancies
  • Medication and eMAR with PRN and medication audits
  • Behaviour support plans and restrictive practice reporting
  • Health and high-intensity supports charts
  • Multi-site branches with consolidated reporting
  • Axis AI assistant (coming soon)
SupportPremium · 2 business hoursBook a demo
Enterprise

Run a large or multi-region organisation with integrations and white-glove migration

Custom pricing
 
  • Everything in Premium, across every entity
  • REST API access
  • White-glove onboarding and data migration
  • Multiple entities and ABNs
  • Custom roles, approval workflows and reporting
  • Single sign-on (coming soon)
  • Dedicated account manager
SupportEnterprise · 1 business hourGet a quote
Every plan includes
Unlimited participants and family contactsData hosted in AustraliaNDIS Pricing Schedule and Support Catalogue updates loaded for youSupport worker app for iOS and AndroidEncryption at rest and in transitDaily backups and free updates

Add-ons Pay only for what your organisation uses.

Axis AI

Draft progress notes, summarise shifts and flag budget risk from the participant record. Coming soon.

SMS bundles

Shift reminders, roster changes and participant notifications by SMS, billed by bundle. [Bundle sizes and prices to be confirmed].

Additional entities and ABNs

Run more than one legal entity or ABN with separate invoicing and claiming from one login. [Price to be confirmed].

Premium onboarding and data migration

We move participants, plans, staff and open bookings from your current system and configure your rosters and price lists. Quoted per organisation.

Plan management

Invoice processing, provider payments and budget statements for plan-managed participants. Coming soon.

Pricing questions

Are there per-participant fees?

No. You pay only for active staff users each month. Participants, nominees and family members never pay, and the number of participants you support doesn’t change your bill.

What counts as an active staff user?

Any staff member who logs in to CompanionAxis or the support worker app during the billing month. Staff who don’t log in that month aren’t billed.

Is there a setup or migration fee?

Self-serve setup on Starter and Professional is free. Premium onboarding and data migration from another system is quoted per organisation, based on how much data you’re moving and how many sites you run.

Is there a minimum contract term?

Monthly billing has no minimum term. Annual billing saves 10% with a 12-month commitment. Enterprise agreements usually start at 12 months.

What happens to our data if we cancel?

You keep access to export participant records, progress notes, incidents, invoices and claims in standard formats after cancelling, so you can keep the records you must hold for 7 years. After that window your data is permanently deleted.

Can we try CompanionAxis before committing?

Yes. In-home and community support, allied health, behaviour support and support coordination providers can start a 14-day free trial online with no credit card and set it up themselves. SIL and multi-site providers can book a demonstration configured for their houses and rosters.

Not sure which plan fits? We’ll size it with you.

Tell us your support types, staff numbers, SIL houses and branches. We’ll recommend a plan and show you the total before you commit.

Contact

Book a demonstration

Tell us about your organisation and we’ll show you CompanionAxis set up for your participants, rosters and claims. A member of the team replies within one business day.

We use your details only to arrange the demo. See our privacy policy.

Other ways to reach us