Billing and claims
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Cutting NDIS claim rejections: the checks to run before you upload
Most rejected payment requests come from a handful of causes. Catch them in your own system before the bulk file reaches the NDIA.
Rosters, open shifts, worker matching
Explore Rostering and scheduling Support worker app Shifts, check-in, notes, on mobileShifts, check-in, notes, on mobile
Explore Support worker app Timesheets and payroll SCHADS-aware timesheets, payroll exportSCHADS-aware timesheets, payroll export
Explore Timesheets and payroll SIL and accommodation SIL houses, rosters of care, vacanciesSIL houses, rosters of care, vacancies
Explore SIL and accommodationReferrals, intake, participant records
Explore Participant records NDIS plans and budgets Plan budgets, burn-down, overspend alertsPlan budgets, burn-down, overspend alerts
Explore NDIS plans and budgets Care plans and goals Care plans, goals, outcome trackingCare plans, goals, outcome tracking
Explore Care plans and goals Participant and family portalSoon Participant and family accessParticipant and family access
Explore Participant and family portalShift notes tied to goals
Explore Progress notes Medication eMAR, PRN and medication auditseMAR, PRN and medication audits
Explore Medication Behaviour support BSPs and restrictive practicesBSPs and restrictive practices
Explore Behaviour support Health supports Charts, mealtimes and nursing oversightCharts, mealtimes and nursing oversight
Explore Health supportsIncidents, reportables and complaints
Explore Incidents Compliance hub Practice Standards, risks, policies, auditsPractice Standards, risks, policies, audits
Explore Compliance hub Forms Forms, consents and e-signaturesForms, consents and e-signatures
Explore FormsInvoices built from completed shifts
Explore Invoicing and billing NDIS claims and remittance Bulk claims, validation and remittanceBulk claims, validation and remittance
Explore NDIS claims and remittance Quotes and service agreements Quotes to signed service agreementsQuotes to signed service agreements
Explore Quotes and service agreements Plan managementSoon Invoices, claims and participant statementsInvoices, claims and participant statements
Explore Plan managementJob ads to rostered support workers
Explore Recruitment and onboarding Worker screening and credentials Screening checks and credential expiriesScreening checks and credential expiries
Explore Worker screening and credentials Reports and analytics Utilisation, margin, workforce and incidentsUtilisation, margin, workforce and incidents
Explore Reports and analytics Messaging and notifications Messages, broadcasts and shift remindersMessages, broadcasts and shift reminders
Explore Messaging and notificationsEvery module works from the same participant record.
Explore All of the platform Connected care network The participant’s whole team, with consentThe participant’s whole team, with consent
Explore Connected care network Axis AISoon Drafts the paperwork, you approve itDrafts the paperwork, you approve it
Explore Axis AI Cloud and multi-site Regions, branches, houses, one recordRegions, branches, houses, one record
Explore Cloud and multi-site Integrations NDIA claims, accounting and payrollNDIA claims, accounting and payroll
Explore Integrations Security and privacy Access control, encryption, Australian hostingAccess control, encryption, Australian hosting
Explore Security and privacyHouses, rosters of care, sleepovers and SIL claims
Explore SIL and SDA providers In-home and community support Visits, travel, short-notice cancellations and claimsVisits, travel, short-notice cancellations and claims
Explore In-home and community support Support coordination Caseloads, billable time and plan reviewsCaseloads, billable time and plan reviews
Explore Support coordination Plan managersSoon Invoice processing, budgets and provider paymentsInvoice processing, budgets and provider payments
Explore Plan managers Allied health and therapy Sessions, reports, travel and NDIS billingSessions, reports, travel and NDIS billing
Explore Allied health and therapy Positive behaviour support practitioners Behaviour support plans, restrictive practices and dataBehaviour support plans, restrictive practices and data
Explore Positive behaviour support practitioners Aged care — Support at HomeSoon Home care services, budgets and claimsHome care services, budgets and claims
Explore Aged care — Support at HomeMargin, growth and compliance risk in one view
Explore Owners and directors Rostering and operations coordinators Fill shifts fast with the right workerFill shifts fast with the right worker
Explore Rostering and operations coordinators Support workers Shifts, notes and medication on the phoneShifts, notes and medication on the phone
Explore Support workers Finance and billing Claims paid first time, payroll rightClaims paid first time, payroll right
Explore Finance and billing Quality and compliance managers Audit-ready evidence, incidents on timeAudit-ready evidence, incidents on time
Explore Quality and compliance managers Team leaders and house managers Your houses and team, on track every shiftYour houses and team, on track every shift
Explore Team leaders and house managersClaims built from delivered shifts and checked before upload
Explore Get claims paid first time Fill every shift with the right worker Availability, credentials and preferences checked as you rosterAvailability, credentials and preferences checked as you roster
Explore Fill every shift with the right worker Pass your next NDIS audit Evidence linked to the Practice Standards as you workEvidence linked to the Practice Standards as you work
Explore Pass your next NDIS audit Stop budget overspends Budgets tracked by support category as supports are deliveredBudgets tracked by support category as supports are delivered
Explore Stop budget overspends Report incidents on time Reportable incidents tracked to NDIS Commission timeframesReportable incidents tracked to NDIS Commission timeframes
Explore Report incidents on time Pay staff correctly under SCHADS Timesheets with SCHADS rules applied before payroll exportTimesheets with SCHADS rules applied before payroll export
Explore Pay staff correctly under SCHADS Run every house and region as one One account and one view across regions, branches and housesOne account and one view across regions, branches and houses
Explore Run every house and region as oneHouses, rosters of care, sleepovers and SIL claims
Explore SIL and SDA providersHow we compare with spreadsheets, rostering apps and care systems
Explore Compare CompanionAxis Blog Guides and news for care providersUnregistered providers will face lower price limits for Social, Community and Civic Participation supports. What changes in the NDIS Pricing Schedule, and what to check in your price lists.
Explore Help centre Setting up and using CompanionAxis, step by stepSetting up and using CompanionAxis, step by step
Explore Help centre FAQs Quick answers to common questionsQuick answers to common questions
Explore FAQs Shift-to-claim guide From a rostered shift to a paid claimFrom a rostered shift to a paid claim
Explore Shift-to-claim guideThe API, webhooks and how to connect
Explore Developer docs Integrations Accounting, payroll and the systems you already useAccounting, payroll and the systems you already use
Explore Integrations System status Live status and incident historyLive status and incident history
Explore System statusSupport hours, channels and response times
Explore Support and hours Contact sales Talk to our team about your organisationTalk to our team about your organisation
Explore Contact salesWho we are and why we built CompanionAxis
Explore About CompanionAxis Careers Join the teamJoin the team
Explore Careers Trust and compliance Security, privacy and compliance in one placeSecurity, privacy and compliance in one place
Explore Trust and compliance Privacy and data protection Where your data lives and how it’s protectedWhere your data lives and how it’s protected
Explore Privacy and data protection NDIS compliance How CompanionAxis supports NDIS complianceHow CompanionAxis supports NDIS compliance
Explore NDIS compliance Security Encryption, access control and auditEncryption, access control and audit
Explore Security Contact us Talk to our team about your organisationTalk to our team about your organisation
Explore Contact usHow we compare with spreadsheets, rostering apps and care systems
Explore Compare CompanionAxisMost rejected payment requests come from a handful of causes. Catch them in your own system before the bulk file reaches the NDIA.