House shift handovers and the house diary

Staff in a house write a handover for the next shift on the shared house tablet, and team leaders read recent handovers on the house page. This article also covers setting up the tablet.

Before you begin

• To set up a tablet you need permission to manage house devices (rostering.house_device.manage).
• Workers need a house tablet PIN and a shift at the house that day.
• To read handovers on the web you need View handovers.

Turn on house device mode and register a tablet

1. Go to Homes → Houses, open the house and select the Team tab.
2. On the House tablets card, switch on House device mode.
3. Type a Tablet name (for example Kitchen) and select Register tablet.
4. A device token is shown once. Select Copy, enter it in the CompanionAxis tablet app at the house, then select Done.
5. To set up from the tablet instead, open the app, choose Set up this tablet for a house, sign in with an administrator account and pick the house.

If a tablet is lost, select Revoke. Whoever is signed in is signed out and the tablet stops working.

Sign in on the tablet

1. On the tablet, find your name under Today’s team.
2. Tap your name and enter your house tablet PIN.
3. The Today screen shows your shift with Check in, and how many doses are on the medication round.
4. When you finish, tap Sign out. The tablet also signs you out after a period without use.

Write a handover

1. On the tablet, open Handovers.
2. Read the handovers from earlier shifts and tap Mark read on each one. Read ones show Read.
3. In Write a handover for the next shift, write what the next team needs to know: how residents are, appointments, anything to follow up.
4. Tap Save. A Handover saved message confirms it.

Read handovers on the web

1. Open the house from Homes → Houses and select Documents and checks.
2. The Shift handovers card lists the latest handovers with date, time and author.
3. Select the author’s name to open their staff profile.

Your organisation can require a handover before a worker checks out of a house shift.

Tips

• Keep handovers factual. Record incidents with Report an incident and care in a progress note, not in the handover.
• If someone left without signing out, use Sign them out on the tablet’s home screen. Anything they hadn’t saved is lost.

If something goes wrong

Register tablet is greyed out

The button says Turn on house device mode first. Switch on House device mode on the House tablets card.

A worker isn’t listed under Today’s team

Only workers rostered at the house today are listed (Nobody is rostered here today if none). Check the roster for the house.

The tablet shows “Rostering is paused”

Rostering is paused for your organisation, so the tablet only raises duress alerts. Workers use their phones or contact their coordinator.