Find the hours, cost and occupancy figures for each house: the Houses overview, the house page tabs and the Utilisation and Gross margin reports grouped by SIL home.
Before you begin
- You need View houses; cost figures need View rosters of care and View shared costs.
- Reports need access to Insights → Report library.
See occupancy across all houses
- Go to Homes → Houses.
- Read the stats: Occupancy (occupied rooms of total), Vacancies, House shifts filled today and STA guests staying.
- In the Houses table, sort by Occupancy and use the Rooms filter (Has a vacancy or Full), Type or Branch.
- Check House checks due and Open maintenance on the right.
- Export the table to keep a copy.
Homes → Houses with occupancy, vacancies and shifts filled stats and the Houses table
Compare quoted, rostered and delivered hours for a house
- Open the house and select the Roster of care tab.
- Read Staff hours a week, Nights a week and Annual SIL value.
- Check Quoted, rostered and delivered hours for the week so far. A warning appears under the chart when rostered hours drift from the Roster of Care.
- Open This week’s roster to see the week’s shifts by morning, afternoon and night.
House Roster of care tab with the Quoted, rostered and delivered hours bar chart
See the cost per resident
- On the house page, select Shared costs.
- Read SIL support costs apportioned across residents: shared and individual hours a week and weekly and annual value per resident.
- Below, Household expenses (resident contributions) shows the weekly household costs and each resident’s share.
Values use the NDIS price limits in force.
Run reports by house
- Go to Insights → Report library.
- Open Utilisation (delivered against rostered hours and open shifts) or Gross margin (billed price against pay cost).
- Set Group by to SIL home, choose the Period, and filter by House if needed.
- Export to Excel or select Schedule to receive it regularly.
- For vacancies, open Vacancies and availability, which shows SIL vacancies by team.
Utilisation report grouped by SIL home with the House filter
Tips
- STA and MTA occupancy for the next 30 days is on Homes → STA and MTA bookings.
If something goes wrong
Cost columns show “—”
You don’t hold the financial permissions, or a support item has no price limit for the date.
The house isn’t in the Group by results
Only shifts with the house set are counted. Check the shifts are booked at the house, not in the community.
Annual SIL value is blank on the house page
The house has no Roster of Care in force. The Shared costs tab says No roster of care in force yet.