Invoicing and billing
Invoices for plan-managed, self-managed and private participants, payments and accounting sync.
- IV-001How approved shifts become billable linesGuide
- IV-002Invoicing plan-managed participantsGuide
- IV-003Invoicing self-managed and private participantsGuide
- IV-004Billing provider travel and participant transportGuide
- IV-005Credit notes, adjustments and voiding an invoiceGuide
- IV-006Recording payments and payment plansGuide
- IV-007Following up overdue invoicesGuide
- IV-008Syncing invoices with Xero, MYOB or QuickBooksGuide
- IV-009Invoice templates, GST and your ABN detailsGuide
Related questions
What happens when NDIS prices change?
Each NDIS Pricing Schedule and Support Catalogue is loaded as a separate version with its start date, whether it comes from the Annual Pricing Review on 1 July or a mid-year change such as the 1 December 2026 increases linked to SCHADS wage rises. Shifts are priced by service date, so back-dated invoices stay correct. Invoicing and billing →
Does differentiated pricing affect our invoices?
From 1 January 2027, unregistered providers have lower price limits for Social, Community and Civic Participation supports. CompanionAxis checks each line against the limit that applies to your registration status on the date of service. Invoicing and billing →
Can we invoice plan-managed and self-managed participants differently?
Yes. The funding source on the participant’s plan decides where the invoice goes: plan-managed invoices are emailed to the plan manager, self-managed invoices to the participant or nominee, and NDIA-managed lines go to the bulk claim. Invoicing and billing →
Which accounting systems do you connect to?
Xero, MYOB and QuickBooks. Invoices, customers and payments sync across so your accounts reflect what was billed in CompanionAxis. Invoicing and billing →