Progress notes and health supports · PN-010

Drafting notes with Axis AI (coming soon)

What Axis AI note drafting and the note quality check will do, what the preview shows today, and how to write notes meanwhile.

Before you begin

  • Nothing to set up: this feature is a preview.

What it will do

  1. Draft a note from dot points: you jot down what happened, Axis AI writes the note, and you edit and sign it as your own note.
  2. Note quality check: checks a note’s length, goal links and wording to review before it is approved.
  3. Every suggestion needs a person to approve it; nothing is saved without your signature.

What you see today

  1. In Care → Progress notes, the Axis AI tab shows a Coming soon badge and a banner explaining the feature (planned for Q2 2027).
  2. In the support worker app, the Draft with Axis AI tile and Check my note link appear on the note screen; without the add-on they say Axis AI isn’t switched on for your organisation yet.

When the add-on is switched on

  1. Open the Axis AI tab, choose the Participant and Goal worked on, type Dot points (one per line) and select Draft note.
  2. Read the draft. Select Edit to change it, then Sign as my note, or Discard.
  3. In the app, tap Draft with Axis AI, enter Your dot points, tap Draft note, then Use this draft. You still submit the note yourself.

Meanwhile

  1. Write notes in the support worker app using the prompt chips. See the note-writing guide.

Tips

  • The AI never submits a note: you are always the author.

If something goes wrong

The app says “Axis AI isn’t switched on for your organisation yet.”

Your organisation does not have the add-on. Write the note yourself.

“Drafting needs a connection.”

Drafting runs online only. Write the note offline instead.

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