Progress notes and health supports
Progress notes, case notes, observations and high-intensity support charts.
- PN-001Writing a good progress note: what to includeGuide
- PN-002Reviewing and approving progress notes as a team leaderGuide
- PN-003Case notes for coordinators and allied healthGuide
- PN-004Note templates by support typeGuide
- PN-005Recording observations: temperature, blood pressure and weightGuide
- PN-006Bowel, seizure and fluid chartsGuide
- PN-007Mealtime management and dysphagia plansGuide
- PN-008Wound care and nursing recordsGuide
- PN-009Searching and exporting a participant’s notesGuide
- PN-010Drafting notes with Axis AI (coming soon)Guide
Related questions
Can we have different note templates for SIL and community access?
Yes. Templates are set per service type, each with its own sections and mandatory fields, and the right template opens automatically for the shift the worker is on. Progress notes →
Can a note be changed after it is submitted?
Before review, the worker can correct it. Once approved it is locked; any amendment is recorded as a new version with the author, time and reason, and the original stays in history. Progress notes →
Can participants or families read the notes?
You can share plain-English summaries with participants, nominees and guardians today. Direct access through the participant and family portal is coming soon. Progress notes →
Does Axis AI write notes for workers?
No. Axis AI is coming soon and is designed to check a worker’s own draft for missing detail and clarity, not to write the note for them. The worker remains the author. Progress notes →
Can we set different thresholds for each participant?
Yes. Safe ranges are set per participant and per chart by a nurse or authorised clinician, and alerts go to the people you choose for that participant or house. Health supports →
Do we need nurses to use the health module?
No. Workers can record charts and observations without a nurse on staff. Where you do have nurses, they get a review view across their participants and can manage plans and thresholds. Health supports →
Can allied health see the charts?
You can share chart reports with GPs, speech pathologists and other allied health. Shared access for external clinicians on the participant record is part of the connected care network. Health supports →