NDIS claims and remittance
Bulk payment request files, the my NDIS provider portal, remittances and reconciliation.
- NC-001From completed shift to paid NDIS claimGuide
- NC-002Validating claim lines before you build the fileGuide
- NC-003Generating a bulk payment request fileGuide
- NC-004Uploading the file in the my NDIS provider portal through PRODAGuide
- NC-005Importing the remittance and matching paymentsGuide
- NC-006Common rejection reasons and how to fix themGuide
- NC-007Resubmitting and cancelling claimsGuide
- NC-008Claiming short-notice cancellationsGuide
- NC-009Claims ageing: what’s outstanding and for how longGuide
- NC-010Direct claiming to the NDIA from CompanionAxis (coming soon)Guide
Related questions
Do we still upload claims through the my NDIS provider portal?
Yes, at launch. CompanionAxis creates the bulk payment request file and you upload it through the my NDIS provider portal using your PRODA login, then import the results back. Direct API claiming through the NDIA Digital Partnership Programme is coming soon. NDIS claims and remittance →
What does validation check?
That the date of service falls within the participant’s current plan, that the support category has enough budget left, that the support item is valid in the Support Catalogue on that date, and that the price is within the price limit for that date and your registration status. NDIS claims and remittance →
What happens to rejected lines?
They move to a rework queue with the reason from the claim results. Once corrected, they are included in the next batch, and the history of each attempt is kept. NDIS claims and remittance →
Does this handle plan-managed and self-managed participants?
Those participants are invoiced rather than claimed: plan-managed invoices go to the plan manager and self-managed invoices go to the participant or nominee. The bulk claim covers NDIA-managed funding only. NDIS claims and remittance →