NewReady for SIL mandatory registration and differentiated pricing? See how CompanionAxis helps →
Start free trial Book a demo

Rostering and scheduling

Building rosters, filling shifts, recurring supports and cancellations.

  1. RS-001Creating a shift and assigning a support workerGuide
  2. RS-002Recurring shifts and the master rosterGuide
  3. RS-003Matching workers by skills, availability, gender preference and travel distanceGuide
  4. RS-004Publishing open shifts for workers to acceptGuide
  5. RS-005Group supports and shared shifts with ratiosGuide
  6. RS-006Recording short-notice cancellations and whether they can be claimedGuide
  7. RS-007Swapping, reassigning and filling shifts when a worker calls in sickGuide
  8. RS-008Rostering against qualifications and credential expiryGuide
  9. RS-009Checking roster cost against participant budgets before you publishGuide
  10. RS-010Provider travel time and kilometres on the rosterGuide

Related questions

Can we roster group activities and shared supports?

Yes. A single shift can hold several participants and several workers at a 1:2, 1:3 or other ratio. Each participant is billed their share at the correct support item, and the shift appears once on each worker’s roster. Rostering and scheduling →

How are sleepovers and active nights handled?

They are their own shift types. A sleepover carries the sleepover allowance for the worker and the matching billing for the participant, and any active time the worker records overnight is paid and claimed on top. Rostering and scheduling →

What happens when a participant cancels at short notice?

The coordinator records the cancellation, the reason and when notice was given. Whether it can be billed is worked out against the current NDIS Pricing Schedule rules, and the worker’s pay follows your award and policy settings. Rostering and scheduling →

Can workers pick up shifts themselves?

Workers can accept broadcast open shifts they are eligible for, and offer or swap their own shifts. You choose whether acceptances and swaps need coordinator approval. Rostering and scheduling →

Contact

Book a demonstration

Tell us about your organisation and we’ll show you CompanionAxis set up for your participants, rosters and claims. A member of the team replies within one business day.

We use your details only to arrange the demo. See our privacy policy.

Other ways to reach us