Skip to content

NewReady for SIL mandatory registration and differentiated pricing? See how CompanionAxis helps →

Log in

Support System status About us Log in

AustraliaAvailable now

Pricing

Start free trial Book a demo

Rostering and scheduling Rosters, open shifts, worker matching Support worker app Shifts, check-in, notes, on mobile Timesheets and payroll SCHADS-aware timesheets, payroll export SIL and accommodation SIL houses, rosters of care, vacancies

Participant records Referrals, intake, participant records NDIS plans and budgets Plan budgets, burn-down, overspend alerts Care plans and goals Care plans, goals, outcome tracking Participant and family portalSoon Participant and family access

Progress notes Shift notes tied to goals Medication eMAR, PRN and medication audits Behaviour support BSPs and restrictive practices Health supports Charts, mealtimes and nursing oversight

Incidents Incidents, reportables and complaints Compliance hub Practice Standards, risks, policies, audits Forms Forms, consents and e-signatures

Invoicing and billing Invoices built from completed shifts NDIS claims and remittance Bulk claims, validation and remittance Quotes and service agreements Quotes to signed service agreements Plan managementSoon Invoices, claims and participant statements

Recruitment and onboarding Job ads to rostered support workers Worker screening and credentials Screening checks and credential expiries Reports and analytics Utilisation, margin, workforce and incidents Messaging and notifications Messages, broadcasts and shift reminders

All of the platform Every module works from the same participant record. Connected care network The participant’s whole team, with consent Axis AISoon Drafts the paperwork, you approve it Cloud and multi-site Regions, branches, houses, one record Integrations NDIA claims, accounting and payroll Security and privacy Access control, encryption, Australian hosting

Rostering and scheduling

Rosters, open shifts, worker matching

Explore Rostering and scheduling →

SIL and SDA providers Houses, rosters of care, sleepovers and SIL claims In-home and community support Visits, travel, short-notice cancellations and claims Support coordination Caseloads, billable time and plan reviews Plan managersSoon Invoice processing, budgets and provider payments Allied health and therapy Sessions, reports, travel and NDIS billing Positive behaviour support practitioners Behaviour support plans, restrictive practices and data Aged care — Support at HomeSoon Home care services, budgets and claims

Owners and directors Margin, growth and compliance risk in one view Rostering and operations coordinators Fill shifts fast with the right worker Support workers Shifts, notes and medication on the phone Finance and billing Claims paid first time, payroll right Quality and compliance managers Audit-ready evidence, incidents on time Team leaders and house managers Your houses and team, on track every shift

Get claims paid first time Claims built from delivered shifts and checked before upload Fill every shift with the right worker Availability, credentials and preferences checked as you roster Pass your next NDIS audit Evidence linked to the Practice Standards as you work Stop budget overspends Budgets tracked by support category as supports are delivered Report incidents on time Reportable incidents tracked to NDIS Commission timeframes Pay staff correctly under SCHADS Timesheets with SCHADS rules applied before payroll export Run every house and region as one One account and one view across regions, branches and houses

SIL and SDA providers

Houses, rosters of care, sleepovers and SIL claims

Explore SIL and SDA providers →

Compare CompanionAxis How we compare with spreadsheets, rostering apps and care systems Blog Guides and news for care providers Help centre Setting up and using CompanionAxis, step by step FAQs Quick answers to common questions Shift-to-claim guide From a rostered shift to a paid claim

Developer docs The API, webhooks and how to connect Integrations Accounting, payroll and the systems you already use System status Live status and incident history

Support and hours Support hours, channels and response times Contact sales Talk to our team about your organisation

About CompanionAxis Who we are and why we built CompanionAxis Careers Join the team Trust and compliance Security, privacy and compliance in one place Privacy and data protection Where your data lives and how it’s protected NDIS compliance How CompanionAxis supports NDIS compliance Security Encryption, access control and audit Contact us Talk to our team about your organisation

Compare CompanionAxis

How we compare with spreadsheets, rostering apps and care systems

Explore Compare CompanionAxis →

Product

Rostering and time

Rostering and scheduling Support worker app Timesheets and payroll SIL and accommodation

Participants and plans

Participant records NDIS plans and budgets Care plans and goals Participant and family portal

Care delivery

Progress notes Medication Behaviour support Health supports

Quality and safeguarding

Incidents Compliance hub Forms

Billing and claims

Invoicing and billing NDIS claims and remittance Quotes and service agreements Plan management

Workforce and insights

Recruitment and onboarding Worker screening and credentials Reports and analytics Messaging and notifications

Platform

All of the platform Connected care network Axis AI Cloud and multi-site Integrations Security and privacy

Solutions

By provider type

SIL and SDA providers In-home and community support Support coordination Plan managers Allied health and therapy Positive behaviour support practitioners Aged care — Support at Home

By role

Owners and directors Rostering and operations coordinators Support workers Finance and billing Quality and compliance managers Team leaders and house managers

By goal

Get claims paid first time Fill every shift with the right worker Pass your next NDIS audit Stop budget overspends Report incidents on time Pay staff correctly under SCHADS Run every house and region as one

Resources

Learn

Compare CompanionAxis Blog Help centre FAQs Shift-to-claim guide

Build

Developer docs Integrations System status

Support

Support and hours Contact sales

Company and trust

About CompanionAxis Careers Trust and compliance Privacy and data protection NDIS compliance Security Contact us

Pricing

Start your 14-day free trial Book a demo Log in

Support System status About us

AustraliaAvailable now

Help centre/Troubleshooting

Troubleshooting

Common problems and how to fix them.

/

TR-001Login issues: forgotten passwords and locked accountsGuide
TR-002Worker can’t check in: location, permissions and app versionGuide
TR-003Shift not showing in the worker appGuide
TR-004Timesheet hours don’t match the rosterGuide
TR-005Shift isn’t appearing in Ready to invoiceGuide
TR-006Bulk payment request file rejected by the portalGuide
TR-007Budget showing the wrong remaining amountGuide
TR-008Notifications or SMS not arrivingGuide
TR-009Browser compatibility and display issuesGuide

Can’t find what you need?

Topics marked in progress are being written. Our support team can walk you through any of them today.

Care management for NDIS providers. One record, from referral and rostering to the NDIS claim.

[email protected] [1300 000 000]

Product Rostering and scheduling Support worker app Timesheets and payroll Progress notes Invoicing and billing NDIS claims and remittance Incidents Compliance hub All modules

Platform Connected care network Axis AI Cloud and multi-site Integrations Security and privacy Developer docs

Solutions SIL and SDA providers In-home and community support Support coordination Allied health and therapy Positive behaviour support practitioners All solutions

Resources Pricing Compare Blog Help centre FAQs Support

Company About Careers Contact Start free trial Trust and compliance Privacy and data protection NDIS compliance

Built for the NDIS Practice StandardsHosted in AustraliaEncrypted at rest and in transitDaily backups

© 2026 [CompanionAxis Pty Ltd] · [ABN] System status

AustraliaAvailable now

Terms Privacy Cookies

companionaxis

Contact

Book a demonstration

Tell us about your organisation and we’ll show you CompanionAxis set up for your participants, rosters and claims. A member of the team replies within one business day.

Your name

Work email

Phone

Organisation

Type of organisation

What would you like to talk about?

Anything we should know?

We use your details only to arrange the demo. See our privacy policy.

Other ways to reach us →